Randy Mysliviec
Managing Director
Resource Management Institute

Randy is Managing Director of the Resource Management Institute (RMI). Acknowledged by industry sources as an expert in Global Resource Management, Randy is the author and innovator of the Just-in-Time Resourcing® brand of human capital management solutions. His passion for the disciplines of resource management and workforce management are central to his latest role leading the RMI. Randy holds a B.S. from California Polytechnic State University, San Luis Obispo, California where he majored in Business Administration with a concentration in Management Information Systems.



Bob Blackburn
Project Delivery Manager
Henny Penny

Bob is the Project Delivery Manager for Henny Penny Corporation where he has centralized the Project and Resource Management functions for Enterprise IT, Facilities and Manufacturing. He currently leads the implementation of Resource Management in the New Product Development and Engineering organizations. Bob has more than 15 years of hands-on project management experience in organizations of various sizes and has led complex business projects as well as the development of PMOs in various companies. Bob holds an MBA from Wright State University and a BS in Decision Science from Miami University. In addition to PMP® and RMCP® certifications, he earned a Master Certificate in Project Management from George Washington University.

Kimberly Carrieri
Director, Americas Resource & Skills Management
Dell EMC

Kimberly is the Director, Americas Resource and Skills Management at Dell EMC. Kimberly’s team spans North America, South America and India. She has been with Dell EMC for approximately 12 years and has held several positions including Project Management, Residency Management and Technical Delivery Management. Kimberly holds an MBA from Averett University, a BS in Dietetics from Virginia Tech, and is RMCP® and PMP certified. Executing upon the company’s strategy and identified Resource Management initiatives, optimizing utilization via proper bench management, driving backlog, partner management, meeting Dell EMC internal/external stakeholder expectations, as well as honoring and promoting Dell EMC Culture Code are what drive her and her team every day.

Ryan Childers
Practice Leader, Training
RTM Consulting, Inc.

Ryan is the Training Practice Leader for RTM Consulting with over 15 years of experience in strategy, operations, delivery and management in technology services. He has led teams responsible for enterprise software implementations, training development and delivery, custom development and managed services. He also shares his deep knowledge in Resource Management as a master instructor for the RMI’s RMCP® certification program. Ryan holds an MS in Information and Communication Sciences and BS in Management from Ball State University.


Cindy Dinsmore
Senior Consulting Resource Manager

Cindy is Senior Consulting Resource Manager at Autodesk, and currently leads the Americas resource management team. With over 10 years’ experience in HR, and a further 10 years’ experience in Consulting, Cindy’s background in change management, employee relations and leadership support position her as an effective RM leader to drive RM maturity in her organization. Currently Cindy and her team are focused strategically on improving and aligning resource management processes globally. Cindy received her resource management certification (RMCP®) from the Resource Management Institute in 2014.


MariaElena DiPilla
Resource Management Sr. Specialist Advisor
NTT Data

MariaElena is a Global Resource Manager for Public Sector and Commercial accounts in which she assists in the execution of identified workforce initiatives that result in increased productivity for the company. She works with business leaders on fulfillment strategy, optimization of utilization, and bench management and leads the staffing process for sales pursuits. MariaElena holds a master’s degree in Human Resources Management from Widener University and a BS in Occupational Safety and Health Management from Millersville University.


Marc Lacroix
Managing Partner
RTM Consulting, Inc.

Marc is a Managing Partner of RTM Consulting with a proven track record in Services business optimization and delivery management in a variety of companies. He manages all RTMC consulting projects for both Professional/Consulting services and Enterprise/IT operations while sharing his deep Resource Management experience as a master instructor for the RMI’s RMCP® certification program. Marc holds an MBA from the Hough Graduate School of Business at the University of Florida, and a BA in Economics from Wake Forest University.


Michael Lane
IT Enterprise Resource Management
The Cincinnati Insurance Company

Mike is an enterprise resource manager at The Cincinnati Insurance Company (CIC). As an insurance industry veteran with 21 years of experience, he previously served as an underwriter, project manager, program manager and group manager overseeing business analysts. In 2013, Mike was a founding member of CIC’s Resource Management Office, where he helped establish standard operating procedures, a service suite and service level agreements. He currently manages a group of managers and officers and has responsibility for approximately 400 IT associates. Mike holds a Bachelor of Arts degree in Economics from the University of Cincinnati in addition to numerous certifications across the insurance, IT, resource management and communications industries.


Dr. Daniel Nicklass
Head of Center of Excellence Resource Management/Senior Consulting Services Manager

Daniel is Senior Consulting Service Manager at Autodesk and leads the center of excellence for resource management. He has more than 15 years of experience as resource, delivery and project manager and leads a team of resource and project managers. His focus is to implement and improve resource management processes to strategically support the business. Also, he develops tools and models turning data into information to guide decision makers. Daniel holds a master in Geography and a PhD in natural sciences from University of Stuttgart, Germany.


Lloyd Norman
SVP, Senior Planning and Delivery Services Manager
Zions Bancorporation

Lloyd is a Senior Vice President and the Senior Planning and Delivery Services Manager for resource planning at Zions Bancorporation. He has led professional services and enterprise IT project delivery organizations for over 25 years, supporting clients from aerospace, DOD, finance, and technology industries. Lloyd believes that people are the key to delivering value and mitigating risk for any business initiative. He holds a B.S. in Industrial Engineering from the University of Oklahoma along with PMP®, CSM®, and RMCP® certifications.



Scott Reid
Vice President, Services Talent

Scott is Vice President, Services Talent at Ceridian. In his role, Scott focuses on building talent development strategies and programs for Ceridian’s Services professionals across the globe in North America, United Kingdom, Australia and Mauritius. He leads three functions serving the Services organization: Resource Management, Services Enablement, and Onboarding. His team partners with Services leaders to optimize the ramp up, ongoing development, productivity, engagement, and overall well-being of project team members. Scott received his RMCP® certification from the RMI in April 2019.


Gary Ward
Sr. Group Manager, Global RMO
Guidewire Software

Gary is the Group Manager for the Resource Management Office at Guidewire Software, leading a team of Resource Managers who support the Professional Services business across AMER, EMEA and APAC. He has a depth of experience in engagement lifecycle support, business operations and resource management. He is RMCP® certified and holds multiple qualifications in the area of Psychology.



Molly Wilde
Resource Capacity Consultant
Upsher-Smith Laboratories

Molly is a resource capacity management professional currently consulting at Upsher-Smith Laboratories, LLC, where she supports the product development and operations organizations. Molly specializes in the theory and application of topics such as skills inventory, demand forecasting, capacity planning, and process governance in complex project environments. She received her resource management certification (RMCP®) from the Resource Management Institute in 2015. Prior to Upsher-Smith, Molly was part of the Portfolio Management Office for the Medtronic Restorative Therapies Group.



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